We have invested heavily in recent years in getting our customer service just right and are pleased to let you know that we have now made it even easier to manage your account and devices. Simply register for your account and let our team do the initial work for you. Our aim is to make your transition as smooth as possible.
Transparent and easy
View your entire fleet of devices from one central dashboard. Request device moves, update device address fields and easily setup additional users within your organisation with specific permissions so they can access and administer their own relevant devices.
Service, support, shop
Request service, order toner and track the status of your engineer requests and toner deliveries – in addition to any historical activity – and monitor and review your print volume history, broken down by mono and colour usage. All at the touch of a button.
If your devices are hooked up using our DNA automation software, manually ordering consumables and submitting meter readings are naturally taken care of. However, should you still wish to keep an eye on toner levels, the option is there.